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Client testimonials

Since 1995 our clients have trusted us for customized data management, IT development and support, customer relationship management, marketing and organizational consulting. Here’s a sampling of their comments.

“Vincent Associates is the secret sauce in our customer service mix. In 1996, the Vincent team designed and developed our customized CRM program called The Lifeline, which tracks customer purchases, allowing for segmentation and tightly targeted marketing initiatives. Vincent Associates’ on-going management of this program as well as their technical expertise, retail experience and sensible approach have assisted us in providing a level of customer service unsurpassed in the retail industry.”

David Russell
Sporting Life

“Vincent Associates knowledge and expertise in data management and analysis has allowed us to grow our business by utilizing our own data to communicate with customers in a truly personalized and relevant manner. Their staff is professional, innovative and always current on the latest technologies that are appropriate for our needs.”

Sean McGrath
New Balance Toronto/Oakville

“Our company, Panoptika, has been working with Vincent Associates for over a decade. The Vincent Associates team treats our clients with the same level of care and concern as their own. What has impressed us the most is that they have maintained their entrepreneurial spirit as they have grown, always looking for novel solutions to customers’ challenges. Whether it is data management, organizational analysis and mapping, or email program development, Janny Vincent, Heather Hudakoc, and their team deliver products and services that make us proud to recommend them.”

Megann Willson
Panoptika Inc.

“I have worked with Vincent Associates for the last six to seven years. They have been outstandingly reliable, innovative and appreciate a challenge. They have consistently delivered and have allowed me to outsource my IT and information needs to a good partner. I would highly recommend them.”

Eric Cousineau
Managing Director
OCG Strategy & Organization Consulting

“We engaged Vincent Associates in 2009 to do a security audit. The relationship has grown since then and Vincent has developed for us a patient management system and helped to align our use of technology with our business practice. We appreciate their consultative style and their common sense approach to solution development. We would recommend them highly.”

Phil Carter, B.A., A.M.P.
President and CEO
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